Privacy Policy

Hotel 115 – Privacy Statement


Hotel 115 (ABN: 36 427 710 475) respects the privacy of your personal information and is committed to ensuring its proper collection, storage, use and disclosure. Under no circumstances will information be sold or made available to marketing agencies or similar parties who are not involved with Hotel 115. The following statement addresses relevant privacy issues for Hotel 115, however, if you have any further questions relating to this privacy statement, please do not hesitate to contact us by email:; or phone +61 (03) 8862 0200.

Information collected:

Our web server collects the following types of information for statistical purposes about visitors to our website:

• the number of users who visit the websites

• the date and time of visits

• the number of pages viewed

• traffic patterns

All of this data is anonymous and we will make no attempt to identify users. The purpose of this information is to evaluate the performance of the website and to improve the content and format for its users. A cookie is a text file placed into the memory of your computer by our computer. A copy of this text file can be retrieved by our computer. Although cookies are used on this site to track site usage, cookies are not used to track your activities for the purpose of personalised direct mail campaigns or for future contact.

Information customers provide

The type of information that we collect from you will depend on the products and services you require. Visitors to the website may choose to submit information to Hotel 115 when they elect to:

• submit a question or comment via the site’s Contact Us or Feedback forms

From time to time Hotel 115 may administer and/or participate in marketing programs. Members of the general public may elect to participate in these programs and will be required to submit personal information through subscription forms, booking forms or requests for more information either through emails, response devices or other methods.

The purpose and usage of information collected

Hotel 115 will not use your personal information for any purpose you would not reasonably expect us to. Your information may be used by Hotel 115 to enable us to enhance our relationship with you, however, it is your decision whether you wish to provide us with the information necessary for this service.

All personal information collected by Hotel 115 will be used to ensure our marketing programs function properly, both from a functional and operational perspective and for planning and product development, to ensure that our marketing programs are tailored to suit your needs. The personal information collected is fundamental in order for you to participate in the various marketing programs.

For operational purposes, Hotel 115 may divulge your personal details to a third party when the administration and processing of a marketing program is outsourced to a third party. (Examples include – when mailing houses are used, when an outside agency maintains the database or when a credit check is required on application). We may also release information about you where there is a duty to the public to disclose that information i.e. where the law requires us.

On termination of your participation in the marketing programs, your contact details/information will be marked as closed/inactive and purged from our system in due course.

Your rights

Participants in programs, may receive mailings relating to a personal membership and may include special promotional offers. If you would prefer not to receive these communications, you have the right to opt out. Where relevant, a choice to opt out will be included on the subscription form. Alternatively, you can contact Hotel 115 and request that you receive no further information. As a participant, you also have the right to request access to the personal information that Hotel 115 has on file as it relate to your membership. Please direct such requests in writing either to:


Hotel 115 takes reasonable steps to ensure that your information is secure from any unauthorised access or disclosure and at all times, complies with the federal privacy laws. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by our customers.

Complaints and enquiries

Please contact us by email on: or phone +61 (03) 8862 0200 if you believe:

• someone has gained access to your personal information

• we have breached our privacy obligations or your privacy rights in any way

• you would like to discuss any issues about our privacy policy

We will try to satisfy any questions you have and correct any errors on our part.

Changes to our privacy policy

This information relates to our current privacy standards. We may vary our privacy statements from time to time. Any changes to these standards/policies/statements will be updated periodically and posted on this website.